1. Booking & Payments
A non-refundable advance payment is required to confirm bookings.
Full payment must be completed before the event date unless otherwise agreed.
Payment methods: Bank transfer, UPI, or other specified modes.
2. Cancellation & Refunds
Cancellations must be communicated at least [1] days prior to the event.
The advance payment is non-refundable, but partial adjustments may be considered for cancellations made well in advance.
No refunds for last-minute cancellations (less than 1 days before the event).
3. Changes & Customizations
Requests for changes in design, theme, or services must be made at least 1 days before the event.
Additional charges may apply for last-minute modifications.
4. Liability & Damages
FloweDecor is not responsible for venue restrictions, weather conditions, or delays beyond our control.
Clients are liable for any damages caused to our decor, floral setups, or equipment due to negligence.
5. Delivery & Setup
Delivery and setup timings will be agreed upon in advance. Delays due to traffic or other external factors are not our responsibility.
Clients must ensure the venue is accessible for setup and dismantling.
6. Force Majeure
FloweDecor is not liable for failures or delays caused by natural disasters, strikes, pandemics, or government restrictions.
7. Intellectual Property
All designs, concepts, and images created by FloweDecor remain our intellectual property. Clients may not replicate or share them without permission.
8. Privacy Policy
Client data (contact details, event info) will be kept confidential and used only for service purposes.
9. Complaints & Disputes
Any concerns must be reported within 24 hours of service delivery.
Disputes will be resolved through mutual discussion or legal jurisdiction in [Your City, India].
10. Governing Law
These terms are governed by the laws of India.