Shipping Policy – FloweDecor

At FloweDecor, we ensure a smooth and reliable delivery process for all your orders. Please review our policy below:

1. Shipping Partners

All orders are shipped through:

  • FloweDecor's in-house delivery team (for select locations)

  • Premium courier partners (Delhivery, DTDC, etc.)

  • India Speed Post

Note: Delivery method depends on your location and order type.

2. Order Processing & Delivery Hours

  • Order Acceptance: 10:00 AM to 6:00 PM daily

  • Same-Day Delivery: Orders placed before 12:00 PM

  • Next-Day Delivery: Orders placed after 12:00 PM

  • Delivery Window: 10:00 AM to 8:00 PM daily

3. Processing Time

  • Standard orders dispatched within 24 hours

  • Custom/specialty items may require 2-3 business days

  • You'll receive SMS/email confirmation upon dispatch

4. Delivery Options

  1. Same-Day Delivery (by 9 PM):

    • Order by 12 PM

    • Additional ₹150 charge

    • Limited to select pin codes

  2. Next-Day Standard Delivery:

    • Free for orders over ₹999

    • ₹99 for orders below ₹999

  3. Scheduled Delivery:

    • Pre-book specific date/time

    • Available for weddings/events

5. Important Notes

  • Delivery attempts only during business hours (10AM-8PM)

  • 2 delivery attempts included

  • Address changes must be requested before dispatch

  • Photo proof of delivery provided

6. Shipping Charges

  • Calculated based on order size/destination

  • Free shipping on orders ₹1999+

  • Non-refundable shipping fees

7. Special Instructions

For wedding/event orders:

  • Mandatory 48-hour advance booking

  • On-site coordination available

  • Setup services upon request


Key Benefits Highlighted

✅ Dedicated delivery team for premium service
✅ Clear order cutoff times (10AM-6PM)
✅ Multiple delivery options to suit every need
✅ Transparent pricing and policies

Would you like me to add any of these?

  • Map of serviceable areas

  • Contact number for delivery queries

  • Packaging standards

  • Holiday delivery schedule