Updated Refund and Cancellation Policy

At Flowedecor, we maintain a strict no refund and no return policy to ensure fair business practices. Please review this policy carefully before making any purchase.

Order Cancellation Policy

  1. Order cancellations may be requested within 3 days of purchase.

  2. Cancellation is not permitted if:

    • The seller has processed your order for shipping

    • The product is already dispatched for delivery

  3. All sales are final for perishable items including flowers, food products, and other consumables.

No Return Policy

  1. We do not accept returns of any products under any circumstances.

  2. We do not provide refunds for any purchases made through our platform.

Exceptions for Damaged Goods

  1. In case of damaged or defective items, you must:

    • Report the issue within 24 hours of delivery

    • Provide photographic/video evidence

    • Our team will evaluate for possible replacement only

Manufacturer Warranties

  1. Products with manufacturer warranties must be claimed directly through the brand.

Important Notes

  • All sales are final and non-refundable

  • No returns will be accepted under any circumstances

  • Any approved replacements will be subject to product availability

  • We reserve the right to deny replacement requests without sufficient evidence

For any queries, please contact our customer support before placing your order.

This policy is strictly enforced to maintain quality standards and fair business operations.